Accolades Demonstrate Vignettes Commitment to the Web Experience
The gang over at Vignette has been doing some celebrating this week picking up two different industry awards for two of their products proving they may actually know a little something about saving an...
View ArticleIDEA Conference – Information: Design, Experience and Access
After a summer spent relaxing and keeping a low profile (as if!), why not plan to re-energize your career with a trip to the IDEA Conference? Scheduled for October 7-8, 2008 in Chicago, designers,...
View ArticleLearn About User Experience at UX Week 2008
What better excuse to go to San Francisco in August than to attend UX Week 2008. Touted as the premier user experience conference, UX Week 2008 offers a mix of inspiring presentations from recognized...
View ArticleXyEnterprise Contenta 4.0 Enhances User Experience
They’ve supported Red Hat Linux in their publishing software, XML Professional Publisher (XPP). Now it’s time to support it in their content management system and that they do with Contenta 4.0. But...
View ArticleBranding & Entertainment? Web 2.0? Pick an Event, a Coast and a Discount
Being the most informed and sophisticated marketing and PR executives on the planet, readers of this blog know that WebMarketCentral is the place to find a comprehensive calendar of live and online...
View ArticleFree Self-Publishing Platform Gives the Power to be Creative
No one can accuse Johannes Bhakdi, CEO of Klatcher.com of standing idly by while the web publishing industry tries to fix itself. No, Mr. Bhakdi is taking matters into his own hands by putting the...
View ArticleJ Boye: User Experience and Portals, The Good and the Bad
Shibani Kapoor, human factors engineer for Intel, was at the the J. Boye Conference this week. She described the many user experience benefits of consolidating a multinational intranet into a single...
View ArticleEmbracing Customer Experience Management: Tales of Two Vendors
If 2011 is really about customer experience management, as Forrester suggests, it shouldn’t surprise you that many vendors are focused on it as well. From Oracle to Adobe, everyone seems to be getting...
View ArticleMobile Connection Management is the Mobile Experience
We talk a lot of the mobile enterprise, mobile customer engagement and all the different ways the mobile platform enables us all to stay connected. To do so effectively not only requires an effective...
View ArticleContact Center Evolution Calls for Changing Metrics, New Tools
No matter the length of a call with a contact center, if the customer’s happy and has a tangible result at the end, who cares, right? Fifty minutes or five — does it matter anymore? Read full story…...
View ArticleDX Digest: Mark Grannan on Digital Experience Integration
Last month, in Forrester analyst Mark Grannan’s report, “The Integration Imperative of Digital Experiences,” Grannan suggested the top three barriers organizations face in delivering experiences to...
View Article
